Managing Business Communications (Ebook)
Your Guide to Getting it Right
Chartered Management Institute
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From the CMI Checklists series - practical advice and guidance on both internal and external business communications.
Clear and effective communication within and beyond organisations has always been a crucial business driver, and as communication channels proliferate and the speed of communication increases, getting your message across has never been more important.
Using the series' trademark mix of checklists and thinker profiles, the guide looks at different types of business communications - written, verbal and external - and also focusses on the challenges of cross-cultural and virtual communication, and websites and social media.
Topics covered include: report writing, running meetings, presentations, negotiation, PR and media interview planning, influencing, crisis communications and much more.
Chartered Management Institute
The Chartered Management Institute (CMI) is the UK's only chartered professional body that exists to promote the highest standards in management and leadership excellence. It sets standards that others follow and its Chartered Management qualification is the hallmark of any professional manager. It has more than 90,000 members. The books in the checklist series are put together as a result of the contributions of its most experienced members.
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